Delivery Information

Part On delivers orders using Road Transport Courier Service. This is to ensure the goods are delivered safely and effectively to customers. We offer an option to upgrade to an AM delivery for an extra charge to you, the customer, and this can be arranged by telephone to Part On office 0121 439 7152.

Orders are dispatched using 24/48 hour Road Transport Courier Service for UK Mainland.

Offshore orders can be delivered for an extra charge, including Southern Ireland.

Any aluminium profile orders which are below 6000mm will be a 2-3 day estimated lead time before dispatch due to production cuts.

Deliveries must be signed for on delivery, no shipments are left without a signature. Should the delivery not be possible at the designated address a card will be left by the courier informing you, the customer that by making contact with the courier a further delivery can be made at a more suitable time. Alternatively you, the customer, may arrange collection from the local courier depot, please remember that you will need the delivery card that shows the relevant consignment shipping number along with your proof of personal identification. Following a second unsuccessful delivery, the goods will be held at the local depot for 5 days awaiting collection by you, the customer. No further deliveries will be attempted by the courier company on behalf of Part On. Failure to collect the goods in the 5 days will result in the goods being returned to Part On.
You, the customer, have the responsibility to provide Part On with a private or third party business address where a stated contact should be in a position to sign for the delivery of your order. You, the customer, should make all necessary arrangements to take delivery of any shipment from Part On, as no carriage charge will be refunded should the goods remain undelivered, following all steps being taken by Part On to deliver.

The risk for the goods supplied to you, the customer, from Part On passes to you, the customer. We accept no responsibility for loss, damage or deterioration of the goods from the time and date of the delivery.
The delivery charge shown on the customer invoice is only a contribution to the cost of shipping & packaging.

For any additional information required contact Part On office 0121 439 7152 alternatively email sales@part-ontools.co.uk